Theatro Voted #1 Leader in Technology Innovation for the Third Straight Year in the 2023 RIS Software LeaderBoards

"Theatro has made an impressive impact on retailers by being voted the number one technology innovation for top-tier retailers for the third year, an impressive feat... This achievement clearly establishes Theatro as a leader in the retail industry."— Joe Skorupa, Editor at Large, RIS News

Top of the class in Technology Innovation

Retailers voted Theatro as the #1 Leader in Technology Innovation for the third straight year in the 2023 RIS Software LeaderBoard. Defending the top spot with its three-peat success, Theatro makes history as the first software vendor to hold onto this coveted title again, again...and again!

"Theatro has made an impressive impact on retailers by being voted the number one technology innovation for top-tier retailers for the third year, an impressive feat. "In addition, Theatro consistently appears as one of the highest-rated software vendors in Customer Satisfaction in the 2023 report. This achievement clearly establishes Theatro as a leader in the retail industry." — Joe Skorupa, Editor at Large, RIS News

Check out the summary report to see each of Theatro's rankings

RIS2023 - LP1
RIS2023 - LP2

A leader among retail vendors

In addition to technology innovation, Theatro consistently led as one of the highest-rated software vendors in customer satisfaction. This outstanding accomplishment is a powerful testament to Theatro’s ability to deliver software, services and support that consistently meets the evolving business needs of its customers.

Overall, Theatro ranked in a total of 26 categories and was also voted as the top software vendor on the following 6 leaderboards:

  • Leader in Recommendation
  • Leader in Customer Satisfaction for Department Store/Mass Merchant Vendors
  • Leader in Ease of Installation and Integration
  • Leader in Technology Innovation by Tier 1 Retailers
  • Leader in Recommendation by Tier 1 Retailers
  • Leader in Ease of Installation and Integration by Tier 1 Retailers
Innovation

Technology Innovation Leader

Customer Satisfaction

Customer Satisfaction Leader

Recommendation Leader

Recommendation Leader

Ease of Install & Integration Leader

Ease of Install & Integration Leader

NRF2023-1

Visit us at NRF

Want to see Theatro in action? Come meet with us at NRF to discover how Theatro can help you drive game-changing innovation at the frontline. 

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About the RIS Software LeaderBoard

The RIS Software Leaderboard report is one of the most influential studies covering retail technology. Now in its 22nd year, the annual must-read report ranks the best of the best based on user evaluations to create a total of 51 LeaderBoards. Through its unique head-to-head software rankings, retailers can leverage it as an essential tool for making the smartest investment decisions, especially in a year when customers have demanded deeper digital connections, increased personalization and customization and flawless omnichannel services every time they walk into a brick-and-mortar store.

To learn more about RIS' annual retail customer satisfaction survey, check out the 2023 RIS Software LeaderBoard