Imperatives for Next-Generation Workforce Management in Fast-Moving Retail
Is this playbook for me?
This playbook offers a structured perspective on what retailers must prioritize when devising their next-generation workforce management solution strategy, especially if any of the following apply to you:
- Your store teams are faced with greater operational complexity due to an increase in digital demand, and shopper expectation of a unified experience across channels
- Your frontline workforce is an integral expression of your brand and customer experience
- You are faced with fluctuating consumer demand and labor supply patterns, including labor shortages and a lack of specific skill availability
Download the Playbook!
Discover 15 key capabilities to consider across 5 dimensions so you can devise your next-generation workforce management solution strategy.
Bonus resources you'll love
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